1. Receive and respond to all end-user calls and diagnose and resolve difficult problems in the area of hardware and software
2. Maintain and upgrade end-user hardware and software
3. Assist with departmental projects
4. Dispatch to 3rd party vendors and monitor issue to resolution
5. Utilize remote access to re-establish user based systems
6. Recognize when an escalation is required and communicate effectively
7. Responsible for complex issue resolution affecting Windows based systems  – XP, Vista, Windows 7
8. Work independently and with the Systems Administrator to identify and troubleshoot server and application issues
9. Install and troubleshoot issues related to hardware, software, printers and operating systems

1. minimum of 3 years of experience
2. excellent communication and interpersonal skills
3. friendly, positive, helpful attitude along
4. demonstrated work ethic, integrity and professional conduct

This position is responsible for providing financial, administrative and clerical services for specific properties. This position will have a heavy concentration on accounts payable/accounts receivable. Other responsibilities include ensuring that property finances are accurate and up to date and that vendors/suppliers are paid within established timeframes.

1. Codes and enters into inventory control software all vendor invoices. Ensures timely distribution of funds
2. Prepares and mails monthly invoices to tenants. Notify of any late/delinquent payments
3. Reconciles all bank accounts
4. Working knowledge of payroll functions
5. Familiar with financial statement preparation and related analysis

1. Associates Degree
2. 3 years solid accounting/bookkeeping background with emphasis in AP/AR
3. Intermediate knowledge of Microsoft Office and QuickBooks
4. Must be detailed oriented and able to pay close attention to accuracy
5. Ability to handle confidential information
6. Ability to multitask in a fast paced environment

Responsible for the design of combustion control and burner management and human machine interface systems for gas and oil fired boilers and associated steam plant system installations.

Provide complete combustion control solutions from concept through design and build, commissioning training and follow-up support. Design a wide variety of standard and custom-designed combustion control systems to suit the customers requirements by:

Develop and maintain communications in a cooperative and professional manner with all levels of staff and customers by:

• Communicating openly, honestly and constructively
• Treating all employees and customers with dignity, respect and courtesy
• Taking responsibility for and making every effort to resolve communication, trust and respect concerns and problems
• Asking for information needed to perform job responsibilities
• Empowering others to work as a team

• Bachelor's Mechanical Engineering or Electrical Engineering
• Minimum of 10-12 years experience with boiler controls
• Must have detailed application knowledge of the boiler and interaction with the burner system
• Excellent oral and written communication skills including formal presentation skills before both small and large groups

• Proficient in MS Office software, especially MS Excel
• Excellent oral/written communication skills
• Well developed presentation skills
• Excellent customer relations skills
• Availability to travel at least 15% of the time
• Must be detail-oriented and pay close attention to accuracy
• Ability to properly handle confidential information and records
• Able to analyze information gathered in order to identify potential problems or discrepancies
• Skill and ability to organize & prioritize work and meet deadlines
• With safety and reliability as primary system design considerations, be knowledgeable of:
  • NFPA85 (boilers)
  • CSD-1
  • TSSA/CSA
  • CE (European Union Standard a plus)
• Be knowledgeable in:
  • PLC:
    • Allen Bradley entire Logix family of PLC's
    • Siemens S7
    • Control Logix , Compact Logic, Rockwell ICS Triplex
  • HMI/SCADA:
    • RSView™
    • WonderWare™
    • Redlion
  • VARIOUS:
    • Ethernet, Control Net, Device Net, Modbus or Profibus communications
    • Hazardous Location (SIL)

Primary responsibilities are the start-up, troubleshooting, repair and preventative maintenance of industrial water tube and fire tube boilers. This position reports to the Service Manager and is based out of Wheeling, IL.

• Start-up, troubleshoot, repair and maintain a wide range of industrial boilers.
• Start-up, troubleshoot and maintain diesel generators.
• Provide emergency field service for boilers.
• Perform mechanical, electrical and combustion troubleshooting and repair of industrial boilers in the field.
• Read and interpret equipment manuals to perform required start-up, maintenance and repairs.
• Diagnose problems, replace or repair parts, test and make adjustments in the field.
• Operate and maintain various field instruments to perform job functions.
• Ensure high level of customer satisfaction while in the field. Keep customer informed on the nature of the service provided and of outstanding issues. Recommend repairs to the customer as necessary.
• Detect faulty operations, defective material and report those or any unusual situations to proper supervision.
• Comply with OSHA Safety and Health rules.
• Manage assigned work proficiently to meet schedules and customer expectations.
• Interface with service manager, project manager or subcontractors on projects to coordinate activities as required in an ethical and professional manner.
• Provide training and assist customer to develop operating procedures for boilers.
• Compile job documentation such as service reports, certificates of completion, customer training forms and punch lists.

• Combustion and mechanical proficiency to troubleshoot problems.
• Familiarity with or ability to learn industrial PLC control systems.
• Detailed oriented.
• Good math, writing and communication skills.
• Excellent computer skills.
• Significant travel in North America is required.

• High School Diploma or equivalent.
• Technical training: must have industrial boiler or electrical/mechanical experience.
• 2+ years of related experience in the service or maintenance of industrial machinery with PLC control systems.
• Ideal candidate will have Fireye E-100 or Honeywell 7800 experience.

• Capability to read and comprehend simple instructions, correspondence, and memos.
• Ability to apply commonsense understanding to carry out detailed written or oral instructions.
• Capacity to properly handle confidential information and records.
• Aptitude to analyze information in order to identify potential problems or discrepancies.
• Must be highly motivated and able to work independently.
• Ability to handle adverse situations in a professional manner.